*names of the not so innocent have been changed because I don't want some weirdo coming after me*
Dear *Crimson Crustacean,
I had many establishments from which to choose for my Mother's Day dining out experience. Because I suddenly had a craving for your cheddar-garlic biscuits, we chose your restaurant. Let me repeat...your cheddar-garlic biscuits were the ONLY reason I chose your restaurant out of the plethora of restaurants we have in our fair city.
After being seated and greeted somewhat haughtily by *Sheena, she took our drink order, repeatedly asking us to repeat ourselves because she would not literally stoop to our level to hear above the din of the packed restaurant. She then asked us if we wanted to start off with an appetizer. We decided no, we just wanted our cheddar-garlic biscuits (that I had been craving and were the only reason I came to your restaurant). She informed us they would come out with our salads.
When she brought our drinks out to us, I decided I really wanted the cheddar-garlic biscuits (that I had been craving and were the only reason I came to your restaurant) right then and didn't want to wait for my salad to get them. We had not had time to make our meal choices yet, but because those darn cheddar-garlic biscuits ABSOLUTELY POSITIVELY COULD NOT be set on the table without those darn salads, she forced us to order our salads. My husband wanted to wait to order his, but no, SHE had to have the last word. To appease me, he ordered his salad with no dressing, since he would decide what dressing he wanted AFTER he decided on what meal he would be having.
Sheena brought out the darn salads with the cheddar-garlic biscuits (that I had been craving and were the only reason I came to your restaurant) and there the salads sat until we were ready to eat them (after devouring the cheddar-garlic biscuits that were the only...oh, you get my point).
After confronted with "why can't the customer decide when to get their food?" type questions, she blamed YOU. "Corporate," she said. "They have really been on us about putting the biscuits on the table before the salads."
Really? I mean, REALLY? My Mother's Day meal was all about those biscuits. I could have gone to Outback for better shrimp. But I didn't.
But I will next time.